Tuesday, December 16, 2008

Server issues but I am sticking with my hosting provider.

It was a harrowing time yesterday. My virtual hosting provider had network issues and so ApartmentAdda was down for 1 hour 44 minutes. First time in it's short history that it has been unreachable. I discovered it after an hour and quickly changed the dns settings to point to a page that had please be patient - we are facing network issues message.

It seems they had a hardware fault in one of their main switches and the  hazaar virtual hosts became unaccessible. Wondering who the service provider is - it is eapps.com.

I always wanted to write about them - but let me do it now. Perhaps they are getting a bad rap everywhere because of the downtime they had and their 9999 something went for a toss because of yesterday's down time. But I will stick to them. They are good. 

Here is why : They are prompt and whoever I talked to is knowledgeable. Either they can call you ( yes I am in India and they use skype or something ), or you can chat with them - and they answer  you any time of the day. Also the eapps support forum is pretty exhaustive and well written. Most of the set up issues can be resolved by going through their forums. 

So if you are wondering whether to go with eapps - do try them out. They have not paid me anything for this post btw :)




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