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Showing posts with the label experience

Why any product needs "Mac Users"

First the Disclaimer : This is not a mac fanboy post. I am loosely stereotyping the 3 kinds of users based on the 3 OSes - Mac, Windows and Linux. This is mainly to drive home the point of how an "ideal user" will help your product become better and better. The "Mac User", who I call - can also be a Windows, Linux,BeOs,OS 390.... user.  OS X has been successful mainly because of their Users - look at the amount of podcasts, fan sites, hints sites, magazines for this platform alone. Apple listens to these feedbacks - and incorporates some into every release of their OS. I am tending to call these "ideal users" as "Mac Users". Had linux/windows had the same level of success - will be labeling them likewise. Shall we move on? :) Here are some reasons why you need Mac users. 1. They demand Perfection This is from my personal experience. Some of the CxO users, ex-Entrepreneurs who use our product - just cannot stand mediocrity or minor bugs. As develo...

Setbacks are like Power Petrol

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My week is getting better and better - like the saying when it rains it pours - one challenge after another is coming my way.  When you are living through one of these setbacks it sucks big time. You really wish it passes off fast and the proverbial bend around the corner comes so things suddenly become alright. From my personal experience I have started appreciating these setbacks. When I look back at all the setbacks I ever had - each one of them has helped me add an important skill/value. I once lost a job interview, and I became good in Performance tuning. We goofed up in a UAT drop and that lead to a foolproof automated deployment system. I lost a lead but now I know why and I am working on filling the gap. Each setback teaches something new.   How do we deal with setbacks? 1. Try to get to the bottom of a setback - I recently read about 5 Whys technique used in Amazon's fulfillment center. An employee cut his finger and they asked 5 Whys to go to the bottom of the truth. Its...